Questions? We Got You Covered
Will fit any jug with a 55mm opening. Typically 3 or 5-gallon jugs.
It is highly unlikely that the cap will come off if the jug is knocked on its side.
Yes, you can clean them in your dishwasher, sink, or boil them to disinfect them.
We are proudly 100% US owned and operated, based out of Pittsburgh, PA. US Patent No. D977,973 and D979,404
We currently only sell through this online store.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We typically process and ship orders within 1-2 business days. Standard shipping times vary depending on your location. You can find more details about our shipping policy on our Shipping & Delivery page.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.
If you have an issue or a question about your order, please email info@jugplug.com We will ensure to get back to you ASAP to resolve your issue.
Yes, we offer international shipping to select countries. Please check our Shipping & Delivery page for a list of countries we ship to and additional details.
We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.
Please email us info@jugplug.com immediately with the subject line CHANGE or CANCEL and we will do our absolute best to carry out your request. If it has already been dispatched from our fulfilment partner you will need to go through our returns process. As we do our best to get your orders out to you as soon as we can, occasionally an order will be processed before the team has a chance to change it. We cannot guarantee a change of order after the order is placed so please select your items carefully.